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2008 Screenwriting Expo
Cancellation/Refund And “Next Year” Policy
PLEASE READ THIS POLICY CAREFULLY.  IT IS PART OF THE CONTRACT UNDER WHICH YOU BUY.

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Refunds For Registrations, Lunches, Receptions, Seminar Tickets And CS Open Tickets
  • 100% refund if cancellation is on or before August 10, 2008
  • 100% refund minus $30 processing fee for cancellation after August 10 and by October 10, 2008 
  • After October 10, 2008 through midnight Nov. 11, 2008: NO REFUNDS, NO EXCEPTIONS; THE 'NEXT-YEAR POLICY' APPLIES*.  Credit will be offered toward a future Screenwriting Expo registration and session, lunch, and reception tickets.
  • No-show policy:  if you fail to cancel and do not attend, or if you attempt to cancel solely by phone, or if you cancel after midnight Nov. 11, 2008, no refund or credit toward 2009 will be given.
No Refunds For Golden Pitch (Pitch Your Screenplay) Tickets 

Because of the brief time frame before the Expo in which we must arrange for and sell Golden Pitch tickets, it is impossible for us to process refunds, put these tickets back into circulation, and re-sell them.  Therefore, all sales are final.  

Cancellation For Special Events And Other Services

If we create other kinds of tickets (such as special events or tickets to script analysis services), the cancellation policies will be posted on the pages advertising those events or services.

*Why 'No Refunds, No Exceptions' After Oct. 10:

Like any meeting, we must make numerous purchases and contractual commitments based on the number of registrants for staff, contractors, supplies, equipment, food and beverage, audio-visual aids, and an array of services from the venue.  If these commitments are not made in advance, these services will not be delivered.  Once these contractual commitments are made, the meeting management cannot get a refund on “your share” of that expense if you do not show up.

The "Next Year" Policy And List; No-Show Policy

We understand that things happen in peoples’ lives, plans change, and conflicts arise.  Therefore, we have established this “Next Year” policy for 2008 Expo registrants who bought registrations but did not request refunds by the Oct 10 cutoff date:

Upon your request, in you cancel after Oct. 10 and before the 2008 Expo, you will receive a dollar-for-dollar credit toward the 2009 Screenwriting Expo.  This credit may be used for registration, seminar tickets, evening networking receptions, and tickets to the CS Open.  It may not be used for Golden Pitch Festival tickets, any one-of-a-kind special events we may hold, or for third-party services.

In order to take advantage of the Next Year Policy, you must cancel in writing (email, fax, or letter--NOT BY PHONE!) by Nov. 11, 2008, and provide your registration information (name, address, email, phone) to our customer service staff at:
email:               customer.service@creativescreenwriting.com.
mail:                 Customer Service, Creative Screenwriting, 6404 Hollywood Blvd Suite 415, Los Angeles CA 90028
fax:                   (323) 957-1406
phone:               DO NOT ATTEMPT TO CANCEL BY PHONE AFTER OCT. 10.  IT WILL NOT BE ACCEPTED.

Your name and contact information will be put on the list of the first early-registrants for the 2009 Expo.  

No-show policy:  if you fail to cancel and do not attend, or if you attempt to cancel solely by phone, or if you cancel after midnight Nov. 11, 2008, no refund or credit toward 2009 will be given.

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Contact information:  program@screenwritingexpo.com